Store Policy
Customer Care
At Garden Gate, our customers are at the heart of everything we do. We are committed to providing exceptional service and creating a delightful experience for every visitor. Your satisfaction is our priority, and we strive to address your needs promptly, courteously, and professionally.
Our dedicated customer care team is here to assist you with any inquiries, feedback, or concerns. We believe in open communication and continuous improvement to ensure you have the best experience possible.
Thank you for choosing Garden Gate... we look forward to serving you with care and excellence. Contact us at help@garden-gate.uk
Privacy & Safety
At Garden Gate, your privacy is our priority. We adhere to GDPR standards to ensure your personal data is collected, stored, and used securely and transparently. Your information is used only for enhancing your experience and will never be shared without your consent. You have the right to access, rectify, or delete your data at any time. For inquiries or to exercise your rights, contact us at help@garden-gate.uk
Visit our website for our full privacy policy. Your trust and privacy are our commitment.
Deliveries Inquiries
At Garden Gate, we understand the importance of timely and reliable delivery for our valued customers. We are committed to ensuring that your orders arrive safely, accurately, and on time. We partner with trusted carriers to offer fast and efficient delivery services.
You will receive updates and tracking information for your order, so you can stay informed every step of the way. If you encounter any issues or have special delivery requests, our customer care team is here to assist you. Contact us at orders@garden-gate.uk or help@garden-gate.uk
Payment Methods
At Garden Gate, we offer a variety of secure and convenient payment methods to suit your preferences. You can choose from the following options:
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Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
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Apple Pay & Google Pay: Use your mobile device for fast, contactless transactions.
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Pay by Link: Pay by credit and debit card through a secure link.
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All transactions are encrypted to ensure your personal and financial information is protected. If you have any questions or need assistance with payment, our customer care team is here to help.